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Online Help

Optimal user support


Through its intuitive online user-guidance and its extensive assistance zenon supports engineers and users to achieve efficient workflows.

 

In the Editor you can comfortably define context sensitive help for running projects. Even user-generated facility layouts, project descriptions, as well as existing product folders of third-party producers can be integrated into the project and displayed trouble-free in the desired.

 

The support system is based on the Standard Windows Compiled HTML Format (CHM). That guarantees an intuitive online user guidance, support of hyperlinks and jump targets and extensive support with the creation of the help.

Many different elements

For each picture element a help-text can be defined, which is accessible through context menus or functions. zenon also supports practical tool tips – small texts that appear when the mouse pointer rests on an object for a certain period of time.

 

To support the user, external programs such as MS Word, Eplan Viewer, etc. can be started as well.

Through hand-over (delivery) parameters that can be freely chosen the correct information can be shown to the facility operator at all times.

The special little extra of zenon: A context-specific help text can be assigned to each alarm. In the case of an alarm the user obtains the applicable information immediately with the click of a button, and can therefore react appropriately avoiding damages and consequential costs.