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Article ID: 145269

Summary

It may occur that the webclient setup does not register the necessary services to run the webclient.

Description

On Windows 7 64 Bits the webclient setup may fail to register the zenAdminSrv and zenLogSrv services causing the webclient ActiveX control to fail to start in the internet browser.

Solution

An issue was addressed in the webclient setup so that the the zenAdminSrv and zenLogSrv services are registered correctly and the webclient can be started successfully in the supported operating systems and internet browsers.

Information