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Guideline for data privacy

Liability for contents

This website was put together very carefully. However, we cannot guarantee the perfection and precision of the information. Any liabilities for damages that lead directly or indirectly from the use of this website are excluded, as far as there are not based on intent or gross negligence.


Liability for Links

On our website we have links to other websites in the Internet. We have to stress that we have no influence over the confirmation, or content of the linked sites. We therefore do not accept any liability for the content of all linked sites; they are not our own. This declaration applies for all links on our website and for the entire content to where the links lead.



The Copyright applies to all content of the Ing. Punzenberger COPA-DATA website. Unauthorized usage, reproduction, or quotation of the content or parts of the content is not permitted. Please contact Ing. Punzenberger COPA-DATA GmbH prior to using any of the content.


Privacy Statement


We (Ing. Punzenberger COPA-DATA GmbH) observe all relevant data protection requirements (Austrian data protection laws, European data protection directives and every other applicable privacy right). With this privacy statement we would like to inform you as our custom about the type, extent and purpose of the collection and use of personal data. You can revoke this statement at any time by sending an informal note to the COPA-DATA Data Privacy Officer. 


Data Processing Officer Statement

Who is the responsible entity for data processing?

Ing. Punzenberger COPA-DATA GmbH
Karolingerstr. 7B 
5020 Salzburg
+43 (0) 662 43 10 02-0


Collection and Use of Personal Data

We will store and use your data to process the contractual relationship and also for marketing purposes.



first name, last name, E-mail address, company, address, zip code, city, country, phone number and optional:

title, job title, cell phone, direct line, fax, website will be collected in different forms during the following interactions:

  • Web registration
  • Registration for one or several COPA-DATA newsletters
  • Protected download (one-time download)
  • Various forms to request documents, feedback, registration for special services etc.

and may be passed on to affiliated and cooperating or other companies, if appropriate. Data are transferred for the sole purpose of assuring quality and improving the services we offer to you.


Use of Data for Promotional Purposes

We will also use our stored information to occasionally inform you about product innovations, new developments and promotions. You may decide at any time to no longer receive such information by sending an informal notice to the COPA-DATA Data Privacy Officer.


Right of Information

You will retain control over all personal data you make available to us. If you wish to change your data stored with us or if you no longer want to receive notices, you can let us know at any time by sending an informal notice to the COPA-DATA Data Privacy Officer. You can also check or request the deletion of data we have stored about you at any time.


Voluntary Consent and Revocation of Voluntary Consent

You can object to the use or transmission of your data for the purpose of promotion, market or opinion research at any time. If you disagree, please let us know immediately so that we can continue to safely store your data.

You can send an informal notice to the COPA-DATA Data Privacy Officer at any time and revoke your consent to the use or storage of data.


Statement to which companies will receive data for which purposes

Data will be provided to affiliated and other companies for the condition of fulfilling the contractual purpose and for promotional purposes (e.g.: telemarketing campaigns of external agencies, partners, and Social Media companies such as Twitter and Facebook). The relevant affiliated companies are listed on the following pages:


Technical Data Flow

Data will be processed on our servers located in Europe.


Applicable Data Privacy Law

Data is treated pursuant to the Austrian Data Privacy Act that is presently valid. The current Data Privacy Act is available at 

Registered Data Applications

Our DVR number: 0565059

You can use this number to view the data applications we have registered at the following link:


Which departments/individuals are responsible for ensuring privacy/data security?

Data Privacy Officer: 

  • Responsible for information about purpose and body ordering data processing
    Responsible for revocation of consent to use and transfer data
  • For information
  • Responsible for complaints and suspected violations of privacy


Statutory complaints office

Geschäftsstelle der Datenschutzkommission

Hohenstaufengasse 3

1010 Vienna


Phone: +43 1 531 15 / 202525

Fax: +43 1 531 15 / 202690


Google Analytics


This website uses Google Analytics, a web analysis service of the Google Inc. (hereafter referred to as Google). Google Analytics uses so-called cookies, which are text files that are saved on your computer and enable an analysis of the usage of the website.


Cookies generate information about the usage of this website (inclusive your IP-address), transfer it to a server of Google in the USA. The information will be saved on the server in the USA and Google will use this information to analyze the usage of the website. Furthermore, Google will create reports of the activities on the website for the website operator and render further services.


If it is regulated by law, or if third parties are processing data at the behest of Google, Google will provide the collected information to third parties. Your IP-address won’t be connected to other data from Google. To avoid the installation of cookies, make certain preparations within your browser software. Thereby it may be that you can’t use all functions of the Ing Punzenberger COPA-DATA website. By using this website, you declare your agreement to processing your data by Google in the described manner and intention.


Ing. Punzenberger COPA-DATA GmbH expressly states that this website makes use of Google Analytics, a web analysis service from Google Inc. (hereinafter referred to as Google“). In doing so, Google Analytics uses cookies, which are text files that make it possible to analyze web use. A cookie is saved on the user’s computer when accessing the Ing. Punzenberger COPA-DATA GmbH website. Ing. Punzenberger COPA-DATA GmbH expressly states that Google can save and evaluate cookies in the sense of user information for the Ing. Punzenberger COPA-DATA GmbH website via a server of Google in the USA. Furthermore, Google will forward information gained in this manner to third parties as part of existing legal agreements or, if need be due to legal obligations, insofar as this is legally necessary and required of Google.


Ing. Punzenberger COPA-DATA GmbH expressly states that the installation of cookies can be restricted by means of the appropriate setting on the browser software, however this may lead to limited website functionality.


Ing. Punzenberger COPA-DATA GmbH declares, with reference to the above-mentioned warning, that it is excluded from and disclaims any liability in relation to the installation, use or forwarding of these cookies.


Ing. Punzenberger COPA-DATA GmbH refers to the provisions of the respective E-Commerce Act (Austrian federal law that regulates certain legal aspects of electronic business and legal regulations), in particular sections 13 to 18 of the E-Commerce Act. This exclusion of liability applies in particular if Google should relate the user’s IP address with other data from Google, whereby we expressly point out that Ing. Punzenberger COPA-DATA GmbH has neither access to nor any influence on Google data.


By accessing the Ing. Punzenberger COPA-DATA GmbH website, the user also declares that they agree to the exclusion of liability. Furthermore, the user declares that, by using the website, they agree to the saving and processing of data obtained by Google within the limits of legal provisions and for the intended purpose.


This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.


You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Cookie Policy for COPA-DATA websites


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.


How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies. In case you want to permanently disable all cookies opt out directly. (Clicking this link will not result in a confirmation message but you will be permanently opting out of any cookies on this website. Deleting the optout cookie in your browser settings will re-activate cookie setting permission.)


The Cookies We Set

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

We currently use the following first party cookies




Service life

optout Controls whether user uses Google Analytics 1 year  
returnTo / returnTo

Variable for SAML to determine where
to forward the user

deleted immediately after use  
be_typo_user Typo3 Cookie to determine backend user Session  
fe_typo_user Typo3 Cookie to determine frontend user Session
PHPSESSID general Session ID Cookie Session  


Our Third-Party services currently use the following third party cookies among others

More information on the use of cookies for Google Analytics can be found on the following websites: Cookies & Google Analytics and Safeguarding your Google Analytics data.


Cookie Function Service life Further information
__utma - Google Analytics Allows us to track visits and visitors. 2 years Data Protection Statement
__utmb - Google Analytics Is used to identify new visits. 30 minutes, but deleted when the browser is closed Data Protection Statement
__utmz - Google Analytics Determines which source/campaign visitors come from. 6 months Data Protection Statement
__utmx - Google Analytics A cookie which is used specifically for testing and experiments within Analytics. 18 months Data Protection Statement
_gat - Google A function-specific cookie which may have various tasks. 2 years Data Protection Statement
eu_cn Twitter Remarketing 1 year Data Protection Statement
auth_token Twitter Remarketing 10 years Data Protection Statement
remember_checked_on Twitter Remarketing 10 years Data Protection Statement


Twitter Remarketing 2 years Data Protection Statement
guest_id Twitter Remarketing 2 years Data Protection Statement
DSID   Google AdWords Remarketing Data Protection Statement
IDE Google AdWords Remarketing; 2 years Data Protection Statement
id Google AdWords Remarketing; 2 years Data Protection Statement


Other third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.


We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; LinkedIn, Google+, Facebook, Twitter, XING, YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


We use products of Lead Forensics for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. Lead Forensics employs cookies and/or Web beacons (also known as tracking pixels) on this Web site. We transfer the data we collect about you, which may also include personal data, to Lead Forensics and Lead Forensics gathers this data directly. Lead Forensics is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Web site without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time.


We cooperate with the Aumago GmbH, a provider of web analytics and audiences marketing. Aumago uses cookies, a text file that is stored in the browser of the computer and generate anonymous information about the usage of the browser. From these data, user profiles can be created under a pseudonym. It will not collect personal information. As far as IP addresses are collected, they are anonymously stored by deleting the last number block. IP addresses won’t be merged with the cookies. The cookies are Aumago cookies or cookies from service providers, which Aumago uses. The user can always delete cookies directly in their browser. Aumago uses this information to evaluate the use of the website and for online advertising (OBA).


Facebook Remarketing / Retargeting

On our website there are Remarketing-Tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA installed. If you’re visiting our page a direct connection between your browser and the Facebook server will be set up. Through that Facebook gets the information that you’ve visited our website. Facebook can add the information that you’ve visited our website, to your personal user profile within their network. The collected information is used for adverts we do on Facebook. We point out, that we as the webpage operator, do not know about the content of transferred data and the way Facebook uses this data. More information on that you’ll get in the privacy statement of Facebook:


In case you are logged in to Facebook, Facebook can relate your visit on our website directly to your Facebook-account. If you interact with the Remarketing-Tags (Plug-Ins), like pressing the “Like-Button” or leaving a comment, this information is also directly transmitted to one of the Facebook server and will be stored there.


If you don’t wish that Facebook can relate the collected data from your visit of our website with your Facebook account, you should log out from Facebook before entering our website.


Twitter Remarketing / Retargeting

On our website there are Remarketing-Tags of the short message service Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA installed. If you’re visiting our page a direct connection between your browser and the Twitter server will be set up. Through that Twitter gets the information that you’ve visited our website. Twitter can add the information that you’ve visited our website to your personal user profile within their network. The collected information is used for adverts we do on Twitter. We point out, that we as the webpage operator, do not know about the content of transferred data and the way Twitter uses this data. More information on that you’ll get in the privacy statement of Twitter:

Management of cookies / objection

In your browser menu, you can find setting options for the use of cookies. Settings and use of third party cookies need to be managed by the user itself. A browser usually has the following setting options:

  • View cookies,
  • allow cookies,
  • deactivate all or specific cookies,
  • deactivate all cookies when closing the browser,
  • block cookies,
  • messages when cookies are to be set and
  • objection to tracking analysis


For the following browsers, you can find the instructions for deactivating cookies on the manufacturers’ websites. If you block our cookies in your browser, you may not be able to us some of areas of our website.


More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information than you can contact us through one of your preferred contact methods.